View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001154 | T99X171.00 SKB Eagle | SW | public | 2021-02-25 11:30 | 2021-03-08 16:19 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (ALTech) Younkwang Jung | Due Date | |
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001154: [BFX_AT100][BTF] About RED led blinking issue | ||||
| Description | Hi Jim Chen FW : v15.522.60 SKB QA was conducting a script test all night yesterday, and he checked one of the three STBs in the morning and found that the LED was blinking red. It is said that the same symptom are occurring when the network is not connected. I think the log below is output until 02-25 08:08:14.464 so there will be no problem. hal_frontpanel:HAL_FrontPanelSetLedState v102(3, 2) Could you check if there are any other special logs? Or could you explain this issue? Thanks YK.Jung | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) SY Yoon |
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Hi Younkwang, Here's the log analyze but can't find the root cause, 1. no network_error_event found from the 1st log file (maybe in earier logfile) 2. logcat.log.0016: 02-24 22:11:59 ==> found a network_connected_event ==> set LED to normal 3. logcat.log.0016: 02-24 22:12:04.089 ==> PID:5026 (com.skb.btv.framework) detect NETWORK_INTERNET_ERROR then PID:2202 trigger HAL_FrontPanelSetLedState v102(1, 200) (LED_STATE_NETWORK_ERROR) so the red LED blinking. 4. no network_connected_event found after that, so the red LED keep blinking in this case, the screen should show dialog about network error but I guess you didn't see it. maybe you can check with SPTEK how they detect the network connect/disconnect. |
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Hi Jim Chen Thank you for the information. I'll check it with the SPTEK. Thank you YK.Jung |
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Hi Jim Chen This issue has been fixed by SPTEK. I will close this issue. Thank you for your help YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-02-25 11:30 | (ALTech) Younkwang Jung | New Issue | |
| 2021-02-25 11:30 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2021-02-25 11:30 | (ALTech) Younkwang Jung | Assigned To | => (SW) Jim Chen |
| 2021-02-25 11:30 | (ALTech) Younkwang Jung | File Added: BFX-AT100_20210224-134530.zip | |
| 2021-02-25 11:31 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2021-02-25 11:32 | (ALTech) Younkwang Jung | Description Updated | View Revisions |
| 2021-02-25 17:47 | (SW) Jim Chen | Note Added: 0006153 | |
| 2021-02-27 18:24 | (ALTech) Younkwang Jung | Note Added: 0006172 | |
| 2021-03-03 09:56 | (SW) Jacky Chiang | Assigned To | (SW) Jim Chen => (ALTech) Younkwang Jung |
| 2021-03-03 09:56 | (SW) Jacky Chiang | Status | assigned => feedback |
| 2021-03-08 16:19 | (ALTech) Younkwang Jung | Note Added: 0006261 | |
| 2021-03-08 16:19 | (ALTech) Younkwang Jung | Status | feedback => closed |
| 2021-03-08 16:19 | (ALTech) Younkwang Jung | Resolution | open => fixed |
